Support

What to include

• Device model, iOS version, and Zweep version
• Steps leading to the issue
• Any error message or screenshot safe to share

Please redact photos, locations, and other personal content. Do not send private photos unless troubleshooting genuinely requires them.

Photo access

Grant full or limited access in Settings → Apps → Zweep → Photos. With limited access, Zweep processes only the items you select.

Deletion and recovery

Zweep never bypasses Pending Deletion or Apple's confirmation. Deleted items are generally recoverable from Recently Deleted for the period shown by Photos.

Video compression

Compression creates and verifies a new copy first. You review the copy and decide whether to add the original to Pending Deletion. Deletion requires a separate confirmation. If compression fails, the original is kept.

Privacy

Zweep processes and edits media on-device, without uploading photos or including accounts, ads, analytics, or tracking. Read the full privacy policy.